How an Australian Retailer Enabled Business Transformation Through Enterprise Architecture

1 Sia Siew Kien, Michael Rosemann and Phillip Yetton are the accepting senior editors for this article. 2 This research was partly funded by an Australian Research Council Discovery grant. The authors are grateful to the interviewees, whose willingness to share their valuable insights and experiences made this study possible, and to the senior editors and reviewers for their very helpful feedback and advice throughout the review process. 3 All quotes in this article are from employees of “RetailCo,” the subject of this case study. The names of the organization and its business divisions have been anonymized. 4 A digital business platform is “an integrated set of electronic business processes and the technologies, applications and data supporting those processes” Weill, P. and Ross, J. W. IT Savvy: What Top Executives Must Know to Go from Pain to Gain, Harvard Business School Publishing, 2009, p. 4; for more on digitized platforms, see pp. 67-87 of this publication. How an Australian Retailer Enabled Business Transformation Through Enterprise Architecture